Cancellation Policy
- Cancellation 45 days or more before arrival: Free cancellation for the land portion, subject to supplier terms.
- Cancellation 44 days before arrival: 50% cancellation charges may apply.
- Cancellation 30 days before arrival: 90% cancellation charges may apply.
- Airline, hotel, ferry, activity, and local supplier cancellation policies may differ and will apply where applicable.
- Certain services may become fully non-refundable after confirmation.
Terms & Conditions
- An advance payment is required to confirm the booking. Certain services may become non-refundable once confirmed.
- Prices are dynamic and may vary depending on season, availability, hotel category, transportation costs, local conditions, and other factors.
- The final package price will be confirmed at the time of booking.
- Full payment must be completed before the beginning of the trip. Pending payments may result in cancellation of the booking.
- Travelers must carry valid passports, identification documents, and other required travel documents.
- Passenger names provided during booking must match their valid travel documents.
- Booking transfers and name changes are subject to supplier policies.
- No refund will generally be provided for unused services or activities voluntarily not utilized by the traveler.
- Travelers are responsible for their baggage, passports, valuables, and personal belongings throughout the journey.
- Time To Book Holidays will not be responsible for loss or damage to personal belongings except where liability is established under applicable law.
- Outdoor activities, ferry services, sightseeing, and island excursions are subject to weather, sea conditions, local regulations, and operational schedules.
- Nusa Penida transfers and sightseeing may be modified or delayed due to sea conditions, weather, traffic, port restrictions, or local operational requirements.
- Bali Swing and other adventure activities may have separate safety restrictions, age/weight limits, and additional charges.
- Temple visits require travelers to follow local dress codes and religious customs.
- The itinerary may be modified due to weather, traffic, local regulations, operational restrictions, or circumstances beyond the control of the tour operator.
Important Note
In the event of adverse weather, road closures, heavy rain, natural events, ferry disruptions, or other conditions that prevent the scheduled vehicle or transportation from operating safely, an alternative vehicle or transportation arrangement may be required. Any additional cost arising from such an arrangement will be payable by the traveler directly, where applicable.